upcoming event

2020 Digitalisation Specialists Meeting, Como, Italy

Mar 4 - Mar 6, 2020
Como, Italy
Register to attend

Dear Members,

In light of the growing interest towards digitalisation and the increasing relevance of the subject within the Export Finance community, Berne Union members will have the opportunity to gather in a 2-day meeting to discuss the impact of ongoing technological transformation on the export credit insurance and investment insurance industry.

The meeting is designed to cover a broad range of digitalisation matters, including innovative tools and practices shared among members – from smaller ECAs to large players of trade credit and investment insurance industry. The different sessions will spotlight current and potential deployment of technology throughout the business cycle, from communication tools and customer journey optimization to origination of new deals, underwriting, and cooperation with Fintech companies, engaging business / product developers, IT specialists and other relevant experts within member companies.

For more details on the content of the event please see the Agenda section.

For more details on the logistics and practicalities of the event please see the Venue & Visas section.

NOTE: In the initial stage the registration is limited to 2 delegates per member. If your organisation wishes to send more than 2 delegates - please inform Berne Union Secretariat (akarlsons@berneunion.org or aycan.ertugrul@berneunion.org) and we will get back to you closer to the end of registration - if capacity will allow for additional participants. 

The fixed rate per delegate for the event is 200 euro.


Via Borgo Vico 241, Como, Italy

View map

Event enquiries

Logistic information

Please book your hotel room following the the link in the Logistic information document.

Should you have any event enquiries - feel free to get in touch with colleagues from hosts - SACE:

Fabio Ponti (f.ponti@sace.it, +39 066736663)

Emma Vita (e.vita@sace.it, +39 066736989)

or Berne Union Secretariat:

Aycan Ertugrul (aycan.ertugrul@berneunion.org, +44 2078411117)

Arturs Karlsons (akarlsons@berneunion.org, +44 2078411119)

Free private shuttle bus

Free private shuttle buses will be arranged from Milan Malpensa and Milan Linate Airports to Hilton Lake Hotel (roundtrip). If you are interested in a free shuttle bus ride from/to the airport, please email eventi@sace.it with your flight details.

Visa information

For detailed information on how to apply for visa please follow the link in the Logistic information document.

Should you require a visa invitation letter please email Irene Gambelli at i.gambelli@sace.it.


Wednesday, 04 March

Welcome Reception Download meeting agenda

Welcome Reception

Thursday, 05 March

Day 1 Download meeting agenda

Registration open

Hilton Lake Como Hotel


09:00 - 09:15 Welcome and opening remarks

09:15 - 10:30 How to start digital transformation



10:30 - 11:30 Digital marketing and communication tools

11:30 - 11:45 Break

11:45 - 13:00 Optimize customer journey





Introduction to the two streams of discussion


Stream A: Automated assessment and scoring

Stream B: Automated credit and claims processes


Stream A: Document management/workflow

Stream B: Applicability of blockchain technology


Report back from the discussion streams


Conclusions of Day 1


Dinner @ Ristorante Imbarcadero, Como

Friday, 06 March

Day 2 Download meeting agenda

Recap of Day 1 and introduction to Day 2

Hilton Lake Como Ballroom


09:15 - 10:30 Customers' Portal and online services

10:30 - 11:30 Cooperation with Fintech companies / external providers

11:30 - 11:45 Break

11:45 - 12:45 E-commerce platforms providing credit insurance (e.g. Alibaba): threat or opportunity?


Conclusions and final remarks




Optional Excursion: Lake Como Boat Tour

This is an optional excursion for those with time to spare following the meeting, and an opportunity to take a short tour of Lake Como. The cost will E25 per person, invoiced separately to your meeting participation fees.

We are asking delegates to indicate an expression of interest upon registration. If insufficient numbers for a group-booking are achieved we will inform those interested of the details for private booking.